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Test Your Internet Speed

 Here is how to test your Internet Connection

Step 1: Plug in

Plug your PC directly into your cable modem or router and disconnect or turn off the WiFi.

Step 2: Shut down applications

Now, make sure no other applications are running on your computer.

Step 3: Check for other users

Next, make sure your PC is the only device using the internet connection.

Step 4: Click “Go”

Now you're ready to start your speed test. Click "GO" to get started.

Improve Internet speed

Here are some factors that could explain why your internet is slow. Check these issues to experience premium internet speed.

Mismatched modem

Is your modem able to meet the speed of your internet plan? Maybe not. It may be time to check on - or upgrade - your modem.

View supported modems

Device delays

Other devices in the vicinity can slow down your internet. Do a quick check of your surroundings and turn off any devices that are not in use.

Improve your Wi-Fi signal

Wi-Fi Security

Are people outside your home accessing your network? This can really slow you down. To ensure the fastest internet, set up a secure WiFi password.

View Wi-Fi security tips

Wi-Fi Tips

Testing your internet connection while connected to WiFi can deliver slower results. Try adjusting the channel on your wireless network. To do this, simply visit the Wireless provide's website or check their handbook for guidance.

Read out Wi-Fi Tips

Frequently asked questions

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I Want To

Order New ServicesCustomer LoginQuick PayView TV EverywhereGet SupportCheck for OutageMove My ServicesDownload Mobile App

Company

About SparklightAbout Cable OneNews RoomInvestor RelationsOne-to-One

More

LocationsContact UsCareersSitemapRemote Connect
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