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Sparklight® is a leading broadband communications provider and part of the Cable One family of brands, which serves more than 900,000 residential and business customers in 21 states. Sparklight provides consumers with a wide array of connectivity and entertainment services, including high-speed internet and advanced Wi-Fi solutions, cable television and phone service. Sparklight Business provides scalable and cost-effective products for businesses ranging in size from small to mid-market, in addition to enterprise, wholesale and carrier customers.
COMMITTED TO OUR CUSTOMERS
At Sparklight, our focus is on customer satisfaction, associate satisfaction, and local service. We live in the communities we serve, and our goal is to be the most trusted provider of communication and entertainment services to our customers and neighbors. Sparklight wants to do everything possible to make our customer's experience outstanding. That's why we offer 24-hour technical support, and more importantly, local offices in the majority of our markets where our customers can talk to a customer service representative in person.
We also believe associate satisfaction is the key to customer satisfaction. Sparklight fosters a close-knit culture that is visionary, collaborative, and innovative. We are proud to have been voted by Cable World magazine as one of the 5 best places to work in cable television. By listening to and caring about our associates, we know they are listening to and caring about our customers.
COMMITTED TO OUR COMMUNITY
Sparklight is committed to strengthening and improving the communities we serve, not only through our products and services, but through our support of local community and non-profit agencies, events, and initiatives. Sparklight associates are passionate about giving back to the communities in which they live and work, volunteering year-round to raise money for or support causes which will benefit the community.
As Sparklight grows, we will continue to provide our customers with the latest products and technical advancements, while maintaining the highest level of reliability and customer care. We recognize that we have a responsibility to our customers and the communities where we do business, and we will continue to ensure that we are the kind of company that our communities are proud to call a neighbor.