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TechAssist Premium Support

Get expert tech support when you need it most

Life doesn't pause when tech troubles hit. With TechAssist from Sparklight, you get friendly, reliable support that goes the extra mile. Premium support at a price that's less than what you spend on coffee each week.

Starting at

$10

/mo*

Call 833-386-3551

TechAssist

Everyday tech help, made simple. Unlimited U.S.-based support for all your connected devices every day from 6:00am - 10:00pm CT. From WiFi hiccups to setup snags, our experts keep your home running smoothly 7 days a week.

$10/mo.+tax*

Call 833-386-3551

TechAssist Protect

Entertainment covered, support included. Protect your favorite eligible entertainment gear—TVs, streaming devices, gaming consoles, headphones, and more—with repair or replacement if things go wrong. Plus, premium tech support 7 days a week.

$15/mo.+tax*

Call 833-386-3551

TechAssist Complete

One plan. Total peace of mind. Protection and support for nearly all your home tech: laptops, tablets, wearables, smart home devices, routers, and more.

$25/mo.+tax*

Call 833-386-3551

Protection that pays for itself

Your covered devices are valuable and staying connected is essential. TechAssist helps it stay that  way - without costly surprises. 

Call 833-386-3551
a coffee cup spill on the laptop

Expert tech help, every day of the week

Call our friendly U.S.-based experts any day, 6 a.m. - 10 p.m. CT.

Optimize your device's performance 

Get quick solution for everyday issues 

Connect your entire home with confidence

Call 833-386-3551
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Already a TechAssist subscriber? 

You can speak to a tech expert.

Call 866-851-3007

Coverage options designed for your home

Tech Assist

Tech Assist Protect

Tech Assist Complete

Expert home tech support

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Unlimited number of eligible devices

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No registration or receipts required

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Breakdown coverage* for entertainment devices

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Breakdown coverage* for home office devices

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Breakdown coverage* for smart devices

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Accidental damage from handling for Portable Devices (for select devices only)

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Devices eligible for protection plans
Entertainment: TVs, gaming consoles, soundbars, speakers, headphones
Home Office: PCs, tablets, printers, and other similar devices
Smart Devices: Wearables, thermostats, doorbells, and other simialr devices
Portable: Game consoles, VR headsets, headphones, portable DVD/Blu-ray players (TechAssist Complete plan only: laptops, tablets, wearables, printer screens)

 

*Taxes and fees not included. Must be a current Sparklight customer. Tech expert assistance available 7 days a week from 6 AM-10 PM CT. Breakdown coverage is available for mechanical or electrical failure of an eligible product. Limitations and exclusions apply. See terms and conditions for complete details.

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I Want To

Order New ServicesCustomer LoginQuick PayView TV EverywhereGet SupportCheck for OutageMove My ServicesDownload Mobile App

Company

About SparklightAbout Cable OneSocial Responsibility Environmental ResponsibilityNews RoomInvestor RelationsOne-to-One

More

LocationsContact UsCareersSitemapRemote Connect
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