TechAssist Premium Support
Get expert tech support when you need it most
Life doesn't pause when tech troubles hit. That's why Sparklight Internet customers can add TechAssist for friendly, reliable support that goes the extra mile. Get expert help for your connected devices and home technology at a price that's less than what you spend on coffee each week.
New customers can use the Shop now links throughout this page to add TechAssist to their new service. Existing customers, please call 833-386-3551 to add Tech Assist!
Starting at
TechAssist Support
$10
$0/mo.+tax*
TechAssist Protect
$15/mo.+tax*
TechAssist Complete
$25/mo.+tax*
Protection that pays for itself
Your covered devices are valuable and staying connected is essential. TechAssist helps it stay that way - without costly surprises.
Expert tech help, every day of the week
Reach out to our friendly U.S.-based experts any day, 6 a.m. - 10 p.m. CT.
Optimize your device's performance
Get quick solution for everyday issues
Connect your entire home with confidence
Already a TechAssist subscriber?
Speak to a tech expert by calling
866-851-3007
Coverage options designed for your home
Included features | TechAssist Support | TechAssist Protect | TechAssist Complete |
|---|---|---|---|
Expert home tech support |  | | |
Unlimited number of eligible devices | | | |
No registration or receipts required | Not included | | |
Breakdown coverage* for entertainment devices | Not included | | |
Breakdown coverage* for home office devices | Not included | Not included | |
Breakdown coverage* for smart devices | Not included | Not included | |
Accidental damage from handling for Portable Devices (for select devices only) | Not included | | |
Devices eligible for protection plans
Entertainment: TVs, gaming consoles, soundbars, speakers, headphones
Home Office: PCs, tablets, printers, and other similar devices
Smart Devices: Wearables, thermostats, doorbells, and other simialr devices
Portable: Game consoles, VR headsets, headphones, portable DVD/Blu-ray players (TechAssist Complete plan only: laptops, tablets, wearables, printer screens)
* Taxes and fees not included. Must be a current Sparklight customer. Monthly rate for TechAssist Support is $10/mo. plus tax and will be charged following the promotional period unless canceled. Not all offers, promotions, and services are available in all areas. Tech expert assistance available 7 days a week from 6 AM-10 PM CT. Breakdown coverage is available for mechanical or electrical failure of an eligible product. Claims coverage may be limited. Limitations and exclusions apply. See terms and conditions for complete details. To cancel TechAssist, call 833-386-3598 or visit Cancel TechAssist.