Promotional Offer:
$105 Starter 100 Plus Internet, Standard Cable, and Standard Phone Bundle
Regular Price:
$158 Starter 100 Plus Internet, Standard Cable, and Standard Phone Bundle
Offer Expiration Date:
Promotional rate is good for the first 6 months when new customers subscribe to our Starter 100 Plus plan, Standard Cable,
and Standard Phone. After 6 months the rate increases to the then current bundle rate which is subject to change at any time.
New customers are individuals who have not had Internet, Cable, and Phone service with Sparklight in the past 6 months.
Eligibility:
All services not available in all areas.
Fees:
Equipment, taxes, and a broadcast TV surcharges that vary by market are not included in above rate.
Click here for more information.
Terms:
Subscription to Sparklight's Phone service is subject to the terms and limitations as detailed in the Sparklight Phone Agreement.
In order to receive an HD channel the customer is required to subscribe to the channel in standard definition. Some HD programming
requires leasing an HD receiver or Cable Card. Call for details.
Required Equipment and Modem Rental Fee:
Customers must have an approved eMTA modem capable of DOCSIS 3.0 in order to receive the Internet and Phone services listed.
Modem lease required with WiFi ONE. Some HD programming requires an HD receiver or Cable Card. A digital tuner may be required
to receive video channels.
Consumer Report Requirement:
In order to receive any promotional rate, or to determine deposits or install fees, you will be required to authorize that
Sparklight may obtain a consumer report about you in accordance with the Fair Credit Reporting Act. Full discounted installation
could require enrolling in our Sparklight Easy Pay program.
Money Back Guarantee:
May only be used within the first 30 days of new service and only once for a particular service by any customer.
Refunds will consist of the money paid for the service(s) cancelled as well as applicable taxes and fees but does not include long distance phone charges.
Network Management and Data Plans:
$10 CHARGE FOR EACH ADDITIONAL 100GB; UP TO $50/MO. Sparklight manages bandwidth consumption of Internet services to provide the best experience for all customers. Actual internet speeds will vary by customer based upon time of day, network congestion, customer equipment and other factors. 300GB Data Plan is included with service.
Click here to read our Acceptable Use Policy.
Sparklight Provided Battery Backup:
Our home phone service utilizes equipment that is connected to your home's power. If there is power interruption
to your home, your service will not work. Backup batteries or Uninterruptable Power Supplies (UPS) can be purchased
from brick-and-mortar or online retailers and can provide up to 24 hours of power for our equipment should a power
outage occur. We've identified and tested two products manufactured by APC that offer a 2-year warranty, can operate
between 5°F and 113°F, have lights to monitor the power source, and include an easy test
button. These two products can be found on our support site by visiting support.sparklight.net and searching
"battery backup".
Alternative Battery Backup:
Customers who wish to have an alternative battery backup or an extended battery backup period can purchase a UPS (Uninterruptible Power Supply)
by
clicking here, or from any other retailer that supplies a replacement battery compatible with the eMTA.
Testing Your Backup Battery:
A battery indicator LED on the front of the eMTA will indicate whether the included battery is functioning properly. Sparklight leased eMTA's include
an option for battery replacement should it fail during the subscription term - please call technical support if you believe your battery is not
functioning properly. Batteries supplied by Cable One/Sparklight should be stored in the eMTA battery compartment and between -4℉ and 140℉.
Other:
Call for details. Restrictions apply.