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Need a little help with your Sparklight™ service? We're here 24 hours a day, seven days a week to meet your needs. Just click here to send an email or call us at 877-692-2253. We also have a number of online articles that can help you find the answers you need quickly and efficiently. You can find the most popular customer requests and helpful hints in our Support Center.
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Check your balance, make a payment or get 24x7 online support. One convenient place for all your Sparklight™ billing support, options and requests – 24/7! You can also call us at 877-692-2253 weekdays from 8 a.m. to 5 p.m. MST or send us an email. Your privacy is vital to us; therefore, for your protection we do not provide billing/account information or account changes via email requests.
Online Support
Have a question? Please use the form below to submit a question to our Support team.
Notice: To ensure your account privacy, we do not provide support through email requests for the following: - Billing Inquiries - Account Inquiries - Changes To Your Account - Disconnection Requests - Change of Service Requests For these types of requests, please contact our Billing Department, toll-free, at 1-877-MY-CABLE (877-692-2253) during the hours of 8a.m.-5p.m., Monday-Friday. - NOTE: All fields marked with * are required.
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