Would you like to purchase or upgrade your existing service? Our sales team is here to assist you.
Have a billing question or need to make a change? Call us for account, balance, and statement information.
Need a little help with your Sparklight™ service? We're here 24 hours a day, seven days a week to support you.
24h/7 days a week
We're here 24 hours a day, seven days a week to meet your needs. Just send us an email
Browse popular support articles
Search Support Center
Set your location by zipcode so we can display the correct contact information for your local
Have a question? Please use the form below to submit a question to our Support
Notice: To ensure your account privacy, we do not provide support through
- Billing Inquiries
- Account Inquiries
- Changes To Your Account
- Disconnection Requests
- Change of Service Requests
For these types of requests, please contact our Billing Department, toll-free, at
(877-692-2253) during the hours of 8a.m.-5p.m., Monday-Friday.
- NOTE: All fields marked with * are required.