NEED HELP WITH YOUR SPARKLIGHT® SERVICE?
Sales Support
Would you like to order new services? Or need help deciding Wi-Fi or installation options? Our sales team is here to assist you.
Call Center Hours:
M-F 8:00 AM-8:00 PM CST
Saturday: 8:00 AM-4: 00 PM CST
Call Center Hours:
M-F 8:00 AM-8:00 PM CST
Saturday: 8:00 AM-4: 00 PM CST
Billing Support
Want to upgrade your service, Move Your Service or make a change? Call or chat. For billing questions call for assistance.
Call Center Hours:
M-F 8:00 AM - 5:00 PM Local Time
Call Center Hours:
M-F 8:00 AM - 5:00 PM Local Time
Tech Support
Call Center Hours:
24 hours / 7 days* (most locations)
*Tech Support hours for our former CableAmerica locations in SW Missouri: 800-338-1808
M-F 7:00 AM - 11:00 PM CST
Saturday 8 AM - 10 PM CST
Sunday 9 AM - 9 PM CST
24 hours / 7 days* (most locations)
*Tech Support hours for our former CableAmerica locations in SW Missouri: 800-338-1808
M-F 7:00 AM - 11:00 PM CST
Saturday 8 AM - 10 PM CST
Sunday 9 AM - 9 PM CST
Search Support Center
Note: If you have joined Sparklight from CableAmerica, Fidelity, Hargray or ValuNet, please be aware that select Sparklight tools may not yet be fully integrated for your account. We apologize for the inconvenience and assure you we are working diligently to continuously update our systems in order to provide you with the best experience possible. For all account or service information, please contact our customer support team at 877-692-2253. Thank you for your understanding.