For those that do not have an unlimited data plan, if you go over your internet data plan, we’ll automatically add another 100GB for $10 and so on until you reach our $40 limit of data overages within that billing cycle.
If you continually exceed your data plan, you might consider upgrading to a higher data plan or simply add the unlimited data option to your current plan for an additional $30/month.
Sparklight offers many plan options to meet your data needs. Our data options range from 700GB to Unlimited Data.
How much data do you need?
The amount of data you need for your Sparklight internet plan depends on what you use your internet for. Streaming, gaming and video chat can consume large amounts of data. Use the Data Usage Calculator to help you estimate your household’s monthly usage.
What impacts data usage?
All downloaded and uploaded data via your Sparklight Internet service counts towards your data plan. There are two main contributors to your monthly data usage:
Your Activity
How you use your internet impacts your data usage. Streaming an hour-long show for an hour uses a higher amount of data than an hour of checking emails.
Your Devices
The number of devices connected to your internet and the number of people using these devices in your household also impacts data usage. More devices connected to the same network means more data being used.
What happens if I go over my data plans?
For those that do not have an unlimited data plan, if you go over your internet data plan, we’ll automatically add another 100GB for $10 and so on until you reach our $40 limit of data overages within that billing cycle.
If you continually exceed your data plan, you might consider upgrading to a higher data plan or simply add the unlimited data option to your current plan for an additional $30/month.
Track your household data usage
Sparklight will automatically notify you via text message and/or email when you pass certain thresholds of data usage during your cycle. Make sure to register for a Sparklight online account to manage your notification preferences and access your data usage history.
View your data usage anytime by logging into your Sparklight online account. Manage how you receive alerts by clicking on Profile Settings.
More Resources
How to Lower your Data Usage
Higher quality settings in streaming apps and websites such as HD and 4K consume a large amount of data. Consider adjusting your video quality settings within your streaming apps.
Disable the auto-play feature on streaming apps.
Close out apps you are no longer using because they continue to consume data when left running.
Reduce resolution and upload frequency on security cameras. Or select to record only when motion is detected instead of 24x7.
Cloud file backups happen automatically in the background. Consider adjusting your settings to backup only important files.
Data Usage FAQs
What happens if I go over my data plan?
Do I have a data plan?
Log in to your Sparklight online account to see how much data is available for your current plan.
When does my data limit reset?
Each month, your monthly usage cycle will start and end on the same dates. Log in to your Sparklight online account to see how much data is remaining for your current billing cycle.
How do I know how much data I have used?
Log in to your Sparklight online account and navigate to the Services page. From there, scroll down to the “Current Data Usage” tile. Click the “View Usage Details” button to see data usage history by month and day.
Additionally, you can set your notification preferences under Profile Settings to alert you via SMS when you reach certain thresholds towards your included monthly data.
Additionally, you can set your notification preferences under Profile Settings to alert you via SMS when you reach certain thresholds towards your included monthly data.
I don’t think I am receiving my data usage notifications.
Check to make sure your email address and phone number are correct in the Profile Settings section of your Sparklight online account.
Are there restrictions on how I can use my Internet connection?
All data plans are subject to the Acceptable Use Policy, including potential actions for abuse. The Acceptable Use Policy prohibits activities that negatively impact network performance for you and other customers. The use of servers, or file-sharing applications that consume extreme amounts of data that could impede traffic flow for your immediate area are just a few examples.
MORE RESOURCES
Useful Articles
- Estimate how much Data you Need
The combined activities of all the devices accessing your internet connection...[More] - How to Reduce your Bandwidth Usage
What are some tips for reducing my bandwidth usage...[More]
- How to Check Your Data Usage
To check your internet data usage, simply follow the instructions below...[More] - Data Usage Alerts
Sparklight customers have the ability to Opt-In to data...[More]
Visit support.sparklight.com for more related articles.