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Contact Us

You can chat, call, log in to the app or visit a store near you. Connect with us if you need help to pay your bill, troubleshoot your service or make changes to your account.

Smartphone displaying the Sparklight mobile app with account management and support features.

Quick links

  • Call support: 877-692-2253
  • Check for an outage
  • Pay your bill
  • Manage your account
  • Move or transfer service

Manage your account with the app

Use the Sparklight app to pay your bill, signup for SMS notifications, check your service status or find support resources.

Download on the App Store
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Ways to get in touch

Whether you're looking to purchase new services, upgrade or change your plan, have billing questions, or need technical support, our team is here to assist you.

  • Sparklight retail store location for in-person customer support

    Visit a Sparklight store

    If you’d like to get help in person, one of our knowledgeable associates are there to help.

    Find a Sparklight store
  • Support center resources and help articles available online

    Search our support center

    Our support site has a large collection of articles and resources to help you find what you need. 

    Visit support site

Need help with Sparklight Mobile?

Get support with topics like billing, eSim activation, setting up your phone, or international coverage. We have a support page with various resources to help you get the service you need with your mobile device.

Get mobile support
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I Want To

Order New ServicesCustomer LoginQuick PayView TV EverywhereGet SupportCheck for OutageMove My ServicesDownload Mobile AppResources

Company

About SparklightAbout Cable OneSocial Responsibility Environmental ResponsibilityNews RoomInvestor RelationsOne-to-One

More

LocationsContact UsCareersSitemapRemote Connect
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