Sparklight is committed to narrowing the digital divide and participates in the FCC Affordable Connectivity Program (ACP)

Approved ACP Internet Plans

All currently offered Sparklight® Internet plans are eligible for an ACP benefit up to $30/mo, up to $75/mo in Tribal Land areas.

Fully covered plans are available in all areas.

SHOP PLANS

A parent and child are having a video call with the child's grandparent on their tablet

Approved ACP Internet Plans

All currently offered Sparklight® Internet plans are eligible for an ACP benefit up to $30/mo, up to $75/mo in Tribal Land areas.

Fully covered plans are available in all areas.

SHOP PLANS

EASY 2 STEP PROCESS TO OBTAIN YOUR AFFORDABLE CONNECTIVITY PROGRAM

STEP ONE

Apply to see if you qualify at https://www.getinternet.gov/ and have your ACP application ID ready for step 2.

GET STARTED

STEP TWO

Visit Sparklight.com/Internet to find the plan that is right for you and begin your online order.

GET STARTED

Already a Sparklight Customer?

EASY 2 STEP PROCESS TO OBTAIN YOUR AFFORDABLE CONNECTIVITY PROGRAM

STEP ONE

Apply to see if you qualify at https://www.getinternet.gov/ and have your ACP application ID ready for step 2.

GET STARTED

STEP TWO

Visit Sparklight.com/Internet to find the plan that is right for you and begin your online order.

GET STARTED

Already a Sparklight Customer?

ABOUT THE AFFORDABLE CONNECTIVITY PROGRAM (ACP)

Sparklight® is proud to participate in the FCC Affordable Connectivity Program (ACP) to help provide fast and reliable connectivity to customers struggling to afford Internet service.

We are committed to narrowing the digital divide, and the FCC Affordable Connectivity Program aligns with our purpose of keeping customers and communities connected to loved ones, work, and school.

ABOUT THE AFFORDABLE CONNECTIVITY PROGRAM (ACP)

Sparklight® is proud to participate in the FCC Affordable Connectivity Program (ACP) to help provide fast and reliable connectivity to customers struggling to afford Internet service.

We are committed to narrowing the digital divide, and the FCC Affordable Connectivity Program aligns with our purpose of keeping customers and communities connected to loved ones, work, and school.

Benefits Offered Through ACP

Broadband service discount of up to $30/mo per eligible household.

Broadband service discount of up to $75/mo on eligible Tribal Lands in Oklahoma.

Available to both current and new Sparklight® Internet customers.

* At the end of the Affordable Connectivity Program, all services are subject to Sparklight's regular rates, terms and conditions.

Eligibility

A household is eligible for the Affordable Connectivity Program if one member of the household currently participates in one of these federal assistance programs:

	Supplemental Nutrition Assistance Program (SNAP)
	Supplemental Security Income (SSI)
	Medicaid
	Federal Public Housing Assistance
	Tribal-specific programs: Bureau of Indian Affairs General Assistance, Tribally-Administered Temporary Assistance for Needy Families (TTANF), Food Distribution Program on Indian Reservations (FDPIR), Head Start
	Income at or below 200% of the Federal Poverty Guidelines
	Veterans Pension and Survivors Benefit Programs
	Approved for free or reduced lunch program through USDA Community Eligibility Provision
	Received Pell Grant in current award year
	Special Supplemental Nutritional Program for Women, Infants and Children (WIC)

To see if you are eligible, please apply at

GetInternet.gov

*ACP discount is non-transferable and is limited to one discount per household.

FREQUENTLY ASKED QUESTIONS

What is the Affordable Connectivity Program?

The Affordable Connectivity Program (ACP) is a long-term, $14 billion program offered through the FCC, which will help low-income households pay for broadband service.

How do I know if I qualify for the new Affordable Connectivity Program?

Visit Affordable Connectivity Program for more information on if your household qualifies.

What kind of discount will I receive?

Eligible households will receive a monthly discount of up to $30/per month (or up to $75/per month on Tribal lands) on all currently offered broadband plans available through Sparklight. If the price of service does not exceed $30 (or up to $75 on Tribal lands), a customer will not receive the full $30/$75 discount.

How and when will the Affordable Connectivity Program discount be applied to my bill?

Accounts that are eligible for the ACP program and signed up through Sparklight will receive their appropriate credit of up to $30 (or up to $75/per month on Tribal lands) beginning with their next billing cycle.

How much of a credit will I receive?

Your credit will be based on the base rate for the internet service you sign up for, excluding taxes, fees, and surcharges, up to a maximum of $30 per month (or up to $75 on Tribal lands).

Are all Sparklight internet plans eligible for a discount?

Yes, all of our currently offered internet plans are eligible for the Affordable Connectivity Program discount.

If my service costs less than $30, will I get the full $30 credit?

No, the discount applied will be limited to your actual charges for internet service, up to a maximum of $30 (or up to $75 on Tribal lands).

I was not approved for the Affordable Connectivity Program, can I appeal?

Please follow any recommendations available at Universal Service Administrative Company, as this organization determines program eligibility.

Can I sign up for service and the Affordable Connectivity Program at the same time?

You must opt-in to receive the discount, be an active internet customer and be verified for the Affordable Connectivity Program before we can apply your discount.

If I enroll on the 4th of the current month, when will my Affordable Connectivity Program discount be applied to my bill?

Your discount will be applied to your current bill cycle.

Can I use this credit to pay down an old bill?

No. This benefit is only applicable to current monthly service costs.

Are deposits applicable to customers who qualify for the program?

Yes.

ACP Consumer Inquiries and Complaint Center

1-888-CALL-FCC (1-888-225-5322)

icon to click here

https://consumercomplaints.fcc.gov/hc/en-us